Ticket of Work (TOW)
A TOW (Ticket of Work) authorises a qualified contractor to supply materials and labour to perform works at an address to complete connection to Telstra's copper network.
A TOW is issued when a new lead-in is required (or an insitu - but unstable/unusable lead-in needs replacing)
How to generate a TOW
1) The owner/customer calls Telstra on 13 22 00 and asks for a 'New Phone Line".
Dig Dug is a qualified and an approved contractor to work on the Telstra Network.